Your Owner Portal

Owner Portal & Reporting for Las Vegas Rental Owners

Know what your property did this month without having to ask

The most common complaint owners bring us about a previous manager is not fees. It is not knowing. Rent was collected, apparently. Something was repaired, probably. The statement arrives when it arrives, and reconstructing what actually happened means an email chain and a wait.

Your owner portal exists to end that. It is a secure login to a fully automated, web-based accounting system that holds your property’s financial record, and it is available to you at any hour without going through us first. Log in and go.

What You Can See in Your Portal

The portal is the same record we work from, not a summary prepared for you after the fact. It covers:

• Rent collection and processing — what came in, and when it cleared.
• Maintenance vendor bills — what was paid out on your property and to whom.
• Monthly items paid at your request — recurring bills you have asked us to handle on your behalf.
• Owner statements — itemised, downloadable, showing income and expenses for the period.
• Income reports — downloadable for your own records or your accountant’s.
• Lease documents — a copy of the executed lease and every other document relating to your property.

How and When You Get Paid

Owner funds are disbursed once a month, typically by the second week, after rent has been collected and cleared. Payment goes out by direct deposit (ACH) straight to your bank account — there is no waiting on a paper cheque to cross the country.

Every distribution arrives with an itemised owner statement covering the income and any expenses for that period, so the deposit and the explanation land together rather than weeks apart. Full detail is in our accounting and financial reporting.

Built for Owners Who Are Not Here

A large share of the owners we work for do not live in Nevada. Some bought here from California for the cash flow and the absence of a state income tax. Some are here half the year and elsewhere for the winter. Some have never stood in the property.

That is the ordinary case for us, not the exception, and the portal is why it works. Remote ownership fails when the owner’s only view of the property is what someone remembers to tell them. It works when the record is open and permanent. If you own from out of state, our out-of-state landlord services cover how the rest of it runs, and military PCS owners leaving on orders have their own page.

Year-End and Tax Time

On an annual basis you receive:

• Tax statements and 1099s
• An annual summary owner statement

These come to you through the same portal, which means the documents your accountant asks for in February are already filed where you can find them, rather than something to go chasing. We provide the records; what you can deduct against them is a question for your CPA, not for a property manager.

When You Want a Person Instead

A portal is for looking things up. It is not a substitute for reaching someone, and we do not treat it as one. You can call or email any time, and we answer live whenever possible rather than routing you through a phone menu. For genuine after-hours emergencies — a major water leak, a loss of heating or air conditioning — there is an emergency maintenance line, because a failed air conditioner in a Las Vegas July is a habitability problem and not a next-business-day problem.

The portal answers “what happened?” on your schedule. We answer “what now?” on the phone.

Getting Access

Portal access is set up when your property comes under management, and there is nothing to install. If you already manage with us and need your login, get in touch and we will sort it out. If you are still deciding, the owner FAQs answer most of what owners ask before signing, and our pricing sets out the plans.

If you are weighing whether to rent the property out at all, start with a free rental analysis — it costs nothing and tells you what the property should earn before you commit to anything.